Transitions of Care: Engaging Patients and Families

November 13, 2015

AAHQ 2015 Fall Educational Brochure Final

Meyer Student Center
Pulaski Academy
Little Rock, AR

INTRODUCING THE PRESENTERS

National Healthcare Policy and Transition of
Care
Cheri Lattimer, BSN RN
As CEO of Consulting Management Innovators, Ms.
Lattimer is responsible for the overall strategic direction
of the association management company, working with
various healthcare entities. She serves as the executive
director of the National Transitions of Care Coalition
(NTOCC). In addition, she is the executive director for
the Case Management Society of America. She
participates on various advisory panels and nonprofit
boards within the healthcare industry and is a member of
the American Society of Association Executives and the
American College of Healthcare Executives

Dissecting Care
Melissa Thomason, BS
Ms. Thomason is a patient and family advisor for Vidant
Health in eastern North Carolina. She serves as chair of
the East Carolina Heart Institute’s Patient Advisory
Council and a member on the North Carolina Institute of
Medicine’s (NCIOM’s) Patient Engagement council and
has shared the story of her healthcare journey and the
patient engagement strategies she’s learned along the
way with thousands of healthcare workers from around
the country.

Promoting Patient and Family Engagement with
PFCC Step by Step and Shadowing
Dayna Jornsay-Hester, M.Ed.
Ms. Jornsay-Hester has over 25 years of experience in
health promotion program development, implementation
and management. She earned her Master’s degree in
education from the Pennsylvania State University and has
extensive training, outreach and education experience
serving hospitals and community based providers. She
supports working groups adopting the PFCC
Methodology and provides education to promote the
spread of patient and family centered care in her role as
an Organizational Development Consultant with the
PFCC Innovation Center.

Arkansas Transitions of Care Panel
Mandy Young, LCSW
Ms. Young has worked in a medical social work role in a
healthcare setting since 2008. She is a founding
participant of the ACT East Coalition: Arkansas Care
Transitions since its beginning in Northeast Arkansas.

Arkansas Transitions of Care Panel
Jana Jolly, RDH CPHQ
Ms. Jolly has worked in correctional healthcare since
2001 and has served as Performance Improvement
Coordinator and Director of Continuous Quality
Improvement and Training for the medical contractors
serving the Arkansas Department of Correction since
2010.

5.5 nursing contact hours will be awarded to nurses
attending the entire conference. The Arkansas Hospital
Association is an approved provider of continuing nursing
education by Arkansas Nurses Association, an accredited
approver by the American Nurses Credentialing Center’s COA.
5.5 CPHQ continuing education hours are pending
approval by the National Association for Healthcare
Quality.